Healthcare Solution
IPcelerate leverages a Cisco Unified Communication solution to facilitate and streamline communication between healthcare professionals, staff and their patients. The IPcelerate Healthcare Solution allows healthcare organizations to improve the service and quality of care by improving response times, providing easy access to critical information, facilitating patient and staff communication, and increasing emergency response capabilities. The IPcelerate Healthcare solution gives healthcare providers the ability to:
- Improve and streamline nurse/patient communication through two-way nurse-call integration
- Automatically activate crisis management, first-response, or infectious disease control teams through one-touch dial-out to their cell phones, home phones, or email devices
- Track response efforts to engage additional team members as necessary or to evaluate and refine best practices
- Increase staff support/coordination through integrated “Zone” paging (audio, text or audio and text), whisper and intercom
- Facilitate communication through dial-out notification mechanisms that automatically notify patients of appointments or contact insurance companies to update patient status
- Increase site security and safety through event-triggered, web-enabled video surveillance, activated by intelligent entry/exit/motion sensors
- Increase personnel and selected patient safety and security using personal notification RFID pendants to alert and locate personnel when the RFID pendant is activated
- Record all voice conversations or record on-demand for analysis and later transcription
- Generate reminders to staff and patients of ad hoc and scheduled events (appointments, meetings, classes, etc.)
- Track high-value hospital assets (beds, IV stands) through RFID-enabled phone notification if assets are moved
IPsession's Status Alert Module
The Status Alert Module (SAM) resident on the IP Session server impacts hospitals and senior living facilities in the following ways:
- Increase efficiency of current staff
- Integrate current systems and devices including the nurse call system
- Quickly communicate to staff on an integrated platform
- Increase response time to patients which provides a higher level of patient care
- Increase security of the hospital or facility
How SAM accomplishes this:
- Built-in Ecall/Nurse Call solution with room devices and mobile panic devices that can trigger alerts out to the Cisco infrastructure (including their wireless handset (7921)) – the audio text alert will be pushed and can even offer a “reply” softkey that opens the talk path back to the room
- Integration to 3rd party systems already in-place in the hospital environment including: nurse call systems, fire panels, alarm panels, access control, wander management, etc.
- Alerts can be pushed not only to the Cisco infrastructure but to overhead paging, digital signage, dome lights, etc.
- Integrate with video cameras/servers and even offer video paging (pushing of the image to the handset)
- Broadcast patient/resident communication where safety alerts, schedule activities and medicine reminders can be automatically delivered via phone
Each of our customers can benefit from our experience in developing compelling solutions for Healthcare, but we recognize that everyone has their own needs as well – what is yours?
