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IPCELERATE DEPLOYS VOIP BUSINESS SOLUTION FOR EMERGENCY MEDICAL SERVICES AUTHORITY

IPstudio Utilized to Record and Document Emergency Calls

August 9, 2006

IPcelerate, Inc., a provider of advanced communications-based software applications, announced today the deployment of a VoIP recording solution for the Emergency Medical Services Authority (EMSA) in Oklahoma. The solution is powered by IPstudio, IPcelerate’s session recording server, and allows EMSA to record, annotate and bookmark emergency medical calls in Tulsa and Oklahoma City.

“The ability to intelligently record, archive and easily retrieve emergency calls from anyone was critical to our deployment of VoIP technologies,” stated Frank Gresh, CIO for EMSA. “The IPcelerate solution has accomplished this, and now we look forward to enabling many of the out-of-the-box features that will further enhance our processes.

“Recording and documenting calls is critical for businesses in order to meet legal and customer service standards. IPstudio simplifies these processes, provides an easy user interface, and offers a variety of features to mark and annotate these important calls.” stated Laurent Therivel, COO for IPcelerate. “Our technologies continue to deliver measurable impact to the most mission-critical operations – such as those implemented by EMSA.”

An integrated component of IPcelerate’s industry-leading IPsession application platform, IPstudio offers EMSA additional standard embedded features that enhance emergency solutions, such as dial-out, broadcasts, and application-controlled conferencing.