IPcelerate.com

IPmonitor Overview

Capability List
Learn More

Ways to do more with IPmonitor

Possibilities
Monitor in real-time customer interaction and engage before the situation escalates.
Productivity
Supervisors build and manage monitoring groups for easy monitoring access from the web or phone.
Security
Only administrator or group supervisors are able to monitor calls.
Control
Real-time monitor and review customer interactions - ensure that their experience is consistently positive.
Visibility
Live training, supervisors can bring in new recruits and showcase top employees to a training group.
Satisfaction
The convenient user interface means finding calls either by line or user makes it easy to use.

Call Monitoring

IPmonitor provides call monitoring in an IP telephony environment. Use IPmonitor to monitor and barge into calls, ensure high customer service levels, and verify conversation details. Tight integration with IPsession, whisper-intercom, and a convenient user interface makes IPmonitor a powerful tool for any organization.
Explore IPmonitor’s Features