IPcelerate.com

IPCELERATE INTRODUCES IPSMARTSUITE: INTEGRATED BUSINESS SOLUTIONS FOR THE SMB MARKET

Intelligent, easy-to-use VoIP Solutions Designed for Specific Business Sectors

April 3, 2007

IPcelerate, Inc., a provider of advanced VOIP products and technologies, announced today the launch of IPsmartSuite™, a VOIP-based business-intelligent solution designed to meet the communications needs of small businesses. IPsmartSuite™ seamlessly integrates the Smart Business Communications System from Cisco into specific business processes common to the small organization. IPsmartSuite™ is being launched at the annual Cisco Worldwide Partner Summit in Las Vegas.

IPsmartSuite™ solutions address specific business requirements for individual business sectors, focusing initially on healthcare, retail, legal, and manufacturing/small office operations (http://www.ipcelerate.com/ipsmartsuite.html). The software is easy to install, and integrates itself with each company’s VoIP infrastructure. Applications and functions are accessible through easily identified icons on the dashboard of an IP phone, making it an intelligent business device integrated into specific business processes.

“IPsmartSuite™ takes a collection of everyday business tasks and streamlines them into an accessible, simple platform,” stated Kevin Brown, CEO of IPcelerate. “Functions such as employee staffing, daily task management, overtime controls, call recording, client billing and appointment reminders can all be managed through employee phones. IPsmartSuite™ integrates itself into the very fabric of each company’s business operations. Its straight-forward simplicity is significant for small companies, many of which lack the IT resources to manage multiple software applications and complex implementations.”

In its first release, IPsmartSuite™ offers solutions and applications for the following markets:

Physicians clinics and small outpatient clinics:

  • Patient Experience - automated sign-in, patient status alerts, automated messaging on waiting room phones
  • Patient Management - dial-out for appointment reminders, matter code validation, video notes to patients
  • Clinic Productivity – visual video collaboration between doctors, call recording, message alerting
  • 911 Notifications for Emergency Situations

Law Firms:

  • Client Billing – client matter entry and phone call validations
  • Firm-Client Interaction – dial-out reminders
  • Firm Compliance – recording and archiving, visual recordings, automated scheduling alerts
  • Firm Productivity – call coverage for status visual on employees
  • Safety and Security – one-touch buttons for alerts, 911 notifications and recordings

Retail stores and offices:

  • Staffing Management - employee clock-in/clock-out, scheduling, overtime controls, notifications and alerts
  • Productivity Management: - task alerts by time and function, escalation alternatives
  • Safety and Security - internal and external 911 alerts

Office/Manufacturing:

  • Staffing Management - employee clock-in/clock-out, scheduling, overtime controls, notifications and alerts
  • Company Productivity – company reminders/announcements, dial-out to customers and suppliers, office closures, shipping updates, call recording
  • Safety and Security – one-touch buttons for alerts, 911 notifications and recordings

“IPsmartSuite™ is built on the robust, industry-proven NIPA Framework, which is the foundation for all IPcelerate technologies,” said Alok Jain, Chief Technology Officer for IPcelerate. “Our existing successful products, including the flagship IPsession product for larger commercial and enterprise companies, and the IPstudio product which takes advantage of recording, archival and sharing capabilities, are based on the NIPA Framework. It is important for our partners and developers to now have a foundation that scales from the small customer to the large enterprise organization.”

All IPsmartSuite™ solutions are available as software downloads to run on pre-existing equipment, or can be obtained as a self-contained, turnkey small appliance. IPsmartSuite™ complements the Cisco Smart Business Communications System offering to the small business market.