IPcelerate...VoIP Applications and Solutions

IPsmartSuite Introduction

IPcelerate’s IPsmartSuite creates a “business-intelligent” telephony environment that enhances the desktop experience for employees in small and medium size companies. The out-of-the-box product is simple to sell, a snap to deploy, install and manage, and easy for the end user to use and change — all with minimal IT involvement.

IPsmartSuite uses the icon-oriented telephony experience familiar to what you see in today’s most popular cellular and PDA devices to give small business employees – and their customers - easy and unprecedented access to key operations in their organizations.

With one touch of an icon, business functions become interactive experiences - a patient checking in; an employee clocking in; a conversation recorded; a customer reminded; or a manager alerted.

For small and medium size companies, the impact can be measurable – and impressive:

Improved customer service
Reduced operating costs
Enhanced on-the-job training
Effective employee recognition
Enhanced intra-company communications
A safer and more secure work environment

The benefits for small and medium businesses include:

Easy-to-install for partners and customers deploying with small and medium companies, who have minimal IT resources.
Easy-to-train employees already accustomed to using icons to access capabilities on their cellular phones and computers.
Integrates with the Cisco Smart Business Communications Systems (SBCS) and Cisco Unified Communications Manager Express (CME).
Remote web access available through a web browser—anywhere, anytime.