IPsmartFirm
IPsmartFirm provides business-Intelligent VoIP for law firms.
For law firms, IPsmartFirm provides an easy way to manage client billing, as well as providing a safe and secure environment for employees. Using IPsmartFirm, these two focal areas are more easily met with embedded client matter codes available for phone conversations, recordings, blogs, and any audio interaction with clients or other personnel involved in cases. One touch – with visual verification – ensures proper allocation of billing. And in the event of an unforeseen on-site situation, one touch of a button alerts internal – and external resources – that help is needed.
IPsmartFirm Benefits
The following benefits are specifically designed for the small legal office:
IPsmartSuite Embedded Enterprise Capabilities
The following IPcelerate's Enterprise capabilities are also included as part of the IPsmartFirm solution:
How to Buy
IPsmartFirm is easy to install, and comes pre-integrated with Cisco’s UC500 Smart Business Communication System. IPsmartFirm will be available as a software download, or pre-loaded on an IPcelerate-verified server platform. For ordering information, please contact an IPcelerate-certified distributor.
IPsmartFirm Benefits
Client Billing
Client matter entry and phone call validations.
Firm-Client Interaction
Appointment and billing reminders from the firm to the client using the dial-out application.
Firm Compliance
Recording and archinving, visual recordings, automated scheduling alerts.
Firm Productivity
Call coverage for status visual on employees.
Safety and Security
One-touch buttons for alerts, 911 notifications and recordings.
Call Recording
Record important phone calls for liability.
Album
Personalize your phone interface with images.
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IPsmartSuite Embedded Enterprise Capabilities
Dashboard
IPsmartSuite Dashboard provides a dynamic icon-based interface on the Cisco IP Phones. This is similar to the icon-based look and feel of everyday mobile devices. The Dashboard leverages the Cisco touch screen enabled color 7970/71/75 and monochrome 7941/42/45/61/62/65* phones.
*Cisco IP Phone 7941/42/45/61/62/65 are not touch screen enabled and icons need be accessed using the ‘rocker’ key or phone keypad.
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Dial Out
DialOut allows users to make a broadcast of a pre-recorded/uploaded message via IPsmartSuite to a Cisco IP Phone or regular PSTN/Cellular phones. DialOut removes the burden of a human operator to deliver the same message over and over to different individuals.
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Paging
Paging is a capability that provides real-time audio/text/text-to-speech (TTS) messages to Cisco IP Phones. Paging allows a person using a Cisco IP Phone to select a predefined `Zone' phone number and then multicast their message to multiple phones within that ‘Zone’ instantly. The following list shows some of the capabilities of paging:
- Audio
- Text
- Text-to-Speech
- Live Audio Broadcast
- Pre-recorded—Audio/Text/TTS
- Pre-scheduled—Audio/Text/TTS
