Home Health

Healthcare Service Notifications


The Challenge

Every fall a group practice of 6 internists receive 25-30 calls a day asking when flu shots will be available. This is very time consuming for their receptionist to have to field all of these calls. Unfortunately some of the elderly patients simply forget to get their flu shot and thus put themselves at unwarranted risk of catching the flu without the vaccination. The clinic has a phone system with 50 users.

Benefits of Solving

Solving this challenge will benefit the practice in the following ways:

Solution

The focus of this solution is to automate broadcasting of public service messages or other communications in order to alleviate the number of incoming calls and the personnel to support them:

Required Products

Enabled Features

Targeted End Points